Question 1

My Breeze Canna device isn’t working (won’t charge, hit, or is leaking). What should I do?

Accepted Answer

We're sorry to hear about any issues with your device. Please try the following troubleshooting tips: 1) Always keep your device upright. 2) Charge the device with a Micro-USB or USB-C, which should take about 2 hours. 3) Avoid storing the device in extreme temperatures, such as in a car. 4) If the device is clogged, gently blow into the end of the device to clear it. If the issue persists, visit the dispensary where you purchased the device for further assistance.

Question 2

Why does my device blink three times when I try to use it or charge it?

Accepted Answer

The three blinks typically indicate a low battery or a connection issue. Try charging your device with a Micro-USB or USB-C cable for about 2 hours. If it continues to blink after charging, please check your connection points for any debris and ensure the device is upright while charging. If the problem persists, take it to the store where you originally purchased at.

Question 3

How do I unclog my Breeze Canna device?

Accepted Answer

Clogs can be cleared by gently blowing into the end of the device. To prevent future clogs, keep the caps on the device when it’s stored in your pocket. If the clog persists, visit the dispensary where the device was purchased for further assistance.

Question 4

I bought a Breeze Canna device, but it tastes burnt or isn’t working right. Can I get a replacement?

Accepted Answer

Ensure the device is fully charged and hasn’t been exposed to extreme temperatures. If the issue continues after troubleshooting, visit the dispensary where the device was purchased for further assistance.

Question 5

Do Breeze Canna devices contain nicotine, vitamin E acetate, or diacetyl?

Accepted Answer

Our Breeze Canna devices do not contain nicotine, vitamin E acetate, or diacetyl. We are committed to providing safe and high-quality products.

Question 6

Are Breeze Canna products gluten-free?

Accepted Answer

Yes, Breeze Canna products are gluten-free and do not contain any wheat, barley, or malt derivatives, making them safe for individuals with celiac disease or gluten sensitivity.

Question 7

What are the ingredients used in Breeze Canna products?

Accepted Answer

Breeze Canna products are made with high-quality cannabis oil and natural terpenes, with no added fillers like vitamin E acetate or diacetyl.

Question 8

What are the effects and strains of different Breeze Canna flavors?

Accepted Answer

Breeze Canna offers a variety of strains, including Indica, Sativa, and Hybrid, tailored to different flavor profiles. Check the product page on our website for specific strain information related to each flavor.

Question 9

What is the voltage range for Breeze Canna devices?

Accepted Answer

Our 510 thread devices operate with a battery voltage range between 3.3v and 4.8v. Lower voltage (around 3.3v) preserves flavor and extends coil life, while higher voltage (closer to 4.8v) produces more vapor but may reduce coil longevity. For our all-in-one (AIO) devices, the voltage is preset for optimal vaporization.

Question 10

Where can I purchase Breeze Canna products? Do you ship to other states or internationally?

Accepted Answer

Breeze Canna products are available at select dispensaries. Currently, we do not ship products directly to customers, either domestically or internationally, due to legal restrictions. Use the store locator to find a nearby retailer.

Question 11

Can I buy Breeze Canna products directly from the website?

Accepted Answer

We do not offer direct sales through our website at this time. Please use the store locator to find a dispensary that carries Breeze Canna products.

Question 12

Do you offer recycling services for used device?

Accepted Answer

We are exploring sustainable solutions, including potential recycling programs. In the meantime, check with your local dispensary or recycling center to see if they accept devices for recycling.

Question 13

Does Breeze Canna offer bulk orders or wholesale options?

Accepted Answer

Yes, we offer bulk and wholesale options. Please contact our sales team via the business inquiry section on the website for assistance.

Question 14

How do I become a distributor or partner with Breeze Canna?

Accepted Answer

We welcome new partnerships. Potential distributors or partners should fill out the distributor inquiry form on our website, and a team member will reach out to discuss potential collaborations.

Question 15

How can I get Breeze Canna merchandise (shirts, swag, etc.)?

Accepted Answer

Breeze Canna merchandise is occasionally available through special promotions at dispensaries and events. Follow our social media channels for updates on how to obtain swag.

Question 16

Do you offer any promotions, discounts, or samples?

Accepted Answer

We occasionally offer promotions and discounts through partner dispensaries. While samples are not typically offered directly, customers can sign up for our newsletter or check the website for updates on upcoming deals.

Frequently asked questions